refunds, returns, and warranty

returns

our return policy is valid for 7 days from the date your order is marked as delivered (via tracking information). we cannot offer returns past 7 days from delivery.

to be eligible for a return, your item must be unused, show no signs of wear, and be in the same condition you received it - along with the original packaging. a receipt or proof of purchase is required.

to start a return or exchange, please email us at sales@akkonstudios.com, and we’ll provide detailed instructions.

refunds (if applicable)

once we receive and inspect your return, we’ll notify you via email to confirm receipt and let you know whether your refund has been approved. if approved, the refund will be processed and a credit will be issued to your original payment method within a few business days.

warranty

all products come with a 1-year limited warranty starting from the date of delivery.

due to the 3D printing process, minor blemishes, surface scars, or buff marks may be visible on the surface of your item. these are not considered defects.

our warranty does not cover:

- damage due to misuse, accidents, or environmental conditions
- issues caused by disassembly or modification
- theft

please retain your original receipt or invoice, as proof of purchase is required to make a warranty claim.